Products
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CUSTOMER SERVICE Course #3: Certification of Expert Customer Care
CourseCourse #3 outlines how to turn complaints into compliments through Game Face’s powerfully effective LEAAD Rule for Service™. Upon successful completion each service professional will receive a certificate validating their expertise.
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Sales Call Refreshers - #1. Prospecting
CourseBefore you send that email, place that phone call, or post on social media…
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Sales Call Refreshers - #2. Assessing
CourseBefore you pepper them with questions, strategically plan what questions to ask and how.
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Sales Call Refreshers - #3. Presenting
CourseBefore you “pitch” that presentation, review what to prepare and how to deliver.
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Sales Call Refreshers - #4. Proposal
CourseBefore you propose that solution, determine what to include and how to say it.
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Sales Call Refreshers - #5. Concerns
CourseBefore you address that concern, ensure you are taking the right approach and designing the right response.